How do I add a second gateway to my existing site?

You must be an Admin of the site to add a second gateway.


You can only add a gateway to an existing site if the gateway has not already been setup for its own Pelican site. If you need further assistance or you need to merge two existing sites, contact Pelican Technical Support.

Site Settings

  1. Log into your Pelican App.
  2. Select Admin.
  3. Select Site Settings.


  1. Select the area right below Gateways.
  2. Press the + button to the bottom right.
  3. Enter the new gateway’s serial number.
  4. Press Save to continue or Cancel to Exit.

Once you save the new gateway to your site, all Pelican devices that communicate to the gateway will automatically show up as new device notifications.

Naming multiple gateways:

When you have multiple gateways part of a single site, it is important to name each gateway based on where they are installed in the facility. This can be done by navigating back to Site Setting > Gateways > select the gateway you want to name and enter its Name in the available field.