Pelican Knowledge Base
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Administrative Features
Gateway Management
- How do I add a new gateway to my existing site?
- How do I add a second gateway to my existing site?
- How do I delete a gateway from my site?
- How do I replace a gateway?
- Can I set utility electrical and gas costs into Pelican?
- How do I change my site’s zip code or postal code?
- How do I change my site’s time zone?
- Can I pay for multiple site subscriptions at once?
- Can I pay for my subscriptions using a purchase order (PO)?
- How do I change my site type?
- How do I pay for multiple site subscriptions?
- How do I pay for my site’s subscription?
- What does the Standard Subscription provide?
- What is Subscription Renewal History?
- Why has my subscription expired?
- Does Pelican track user activity?
- How do I add a new user to my Pelican site (web-app)?
- How do I delete a user from my Pelican site (web-app)?
- Can I schedule when notifications are active?
- How do I add a phone number to receive text notifications?
- How do I add an email for receiving notifications?
- How do I stop a phone number from receiving text notifications?
- How do I stop an email from receiving notifications?
- Is there a supply air low temperature alarm?
- What do the different notification sensitivity settings mean?
- What do the different thermostat notification settings do?
- When will a thermostat unreachable notification be generated?
- When will an Economizer position failure notification be generated?
- Why did I not receive a notification?