To generate an automated cooling or heat failure notification, two things needs to happen:
- The room’s temperature is not moving in the correct direction, during an active heating or cooling cycle, compared with an hour ago.
- The difference between the heat or cool set point and the current room temperature is more than the set Thermostat Notification Sensitivity setting:
- High*: If heating, the room temperature is at least 1°F below the heat setpoint. If cooling, the room is at least 1°F above the cool setpoint.
- Medium (Default): If heating, the room temperature is at least 3°F below the heat setpoint. If cooling, the room is at least 3°F above the cool setpoint.
- Low: If heating, the room temperature is at least 5°F below the heat setpoint. If cooling, the room is at least 5°F above the cool setpoint.
- Custom**: If heating, the room temperature is at least the Setpoint Deviation configuration below the heat setpoint. If cooling, the room is at least the Setpoint Deviation configuration above the cool setpoint.
*If Sensitivity is set to High, then if the thermostat is unreachable by your Pelican App for over 4 hours, a “Thermostat Unreachable” notification will be generated.
**When set to Custom, you must configuration the Setpoint Deviation configuration (0°F to 10°F) and the Notify if Unreachable* configuration (Yes or No). If Notify if Unreachable is set to Yes, then if the thermostat is unreachable by your Pelican App for 30 minutes, a “Thermostat Unreachable” notification will be generated.