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Pelican Connect
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- Tips for Evaluating Notifications in the Pelican System
- Thermostat Notification Configurations
- Thermostat Unreachable
- Understanding a “Cool Failure” Notification
- Understanding a “Heat Failure” Notification
- Understanding an “Economizer Position Failure” Notification
- Understanding the “Door or Window Has Been Left Open” Notification
- Understanding Low Battery Notifications for Pelican Devices
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Admin
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- Can I pay for multiple site subscriptions at once?
- Can I pay for my subscriptions using a purchase order (PO)?
- How do I change my site type (residential, business, hotel)?
- How do I pay for my site’s subscription?
- What does the Standard Subscription provide?
- What is the Subscription Renewal History?
- Why has my subscription expired?
- How do I view my LTE Gateway Subscription Receipt?
- How do I change my LTE Subscription Email Address?
- How Can I Cancel My LTE Gateway Subscription?
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Comfort Control
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- How do I adjust a room temperature?
- How do I turn off all thermostats for an emergency?
- How do I turn ON-OFF cooling?
- How do I turn ON-OFF heating?
- How do I turn ON-OFF the Fan? - not done
- What does Cool Running mean?
- What does Economizer Active mean?
- What does Fan Running mean?
- What does Heat Running mean?
- What does Space Satisfied mean?
- What does Waiting mean?
- Why did cooling start on its own? - not done
- Why did heating start on its own? - not done
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- Directions on maintaining proper ventilation rates: COVID-19
- What is Outside Ventilation in a schedule?
- Does Pelican adjust an outside damper based on fan speed?
- How do I adjust the CO2 level to generate additional ventilation?
- How do I commission a PEARL for proper ventilation?
- How do I turn off ventilation for all thermostats on a poor outdoor air day?
- What are CO2 Levels?
- What do different CO2 levels indicate ?
- Does Pelican detect CO2 levels as a life safety system?
- How do I adjust my CO2 ventilation configuration?
- What is the Outside Ventilation setting?
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Schedules
- Can I schedule a thermostat to a set points beyond its allowable heat or cool range? - not done
- Can I schedule when Fan Circulation Minutes is active?
- What is unoccupied setback in a thermostat schedule?
- How to set set fan to auto during unoccupied setback periods?
- How do I set an a single thermostat's schedule?
- What is Outside Ventilation in a schedule?
- What are the schedule Repeat options?
- What is optimum start?
- Why did cooling start on its own? - not done
- Why did heating start on its own? - not done
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- How do I create an event schedule for a single thermostat?
- How do I delete an event scheduled for a single thermostat?
- How do I create an event schedule for multiple thermostats?
- How do I edit a multiple thermostat event scheduled?
- How do I delete a multiple thermostat event scheduled?
- How do I edit an event scheduled for a single thermostat?
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- How do I create shared schedules? - not done
- How do I edit a shared schedule?
- How do I create unoccupied set point override periods?
- How do I rename a shared schedule?
- How do I copy an existing shared schedule?
- How do I delete an existing shared schedule?
- How do I create an event schedule for multiple thermostats?
- How do I edit a multiple thermostat event scheduled?
- How do I delete a multiple thermostat event scheduled?
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Thermostat
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- Can a Pelican thermostat control a floating actuator?
- Can a Pelican thermostat control a two-position actuator?
- Can a Pelican thermostat control a multiple fan speeds?
- Can I "lock-out" compressors based on an outdoor temperature?
- Can I disable or lock a thermostat’s Fan Button?
- Can I disable the thermostat’s internal temperature sensor?
- How do I hide a thermostat on the app?
- How does Pelican assist with freeze prevention?
- How do I control a dual fuel Heat Pump?
- How many Cool Stages do I select for a thermostat?
- How many Fan Stages do I select for a thermostat?
- How many Heat Stages do I select for a thermostat?
- What do I set Heat Needs Fan to?
- What is CO2 Ventilation?
- What is Compressor Lockout?
- What is Cool Range?
- What is Fan Circulation Minutes?
- What is Heat Range?
- What is the difference between Auxiliary and Emergency Heat?
- What should I set a thermostat’s Reversing Valve to?
- What should I set a thermostat’s System Type to?
- What should I set Anticipation Degrees to?
- What should I set Cycles Per Hour to?
- When should I use the thermostat Calibration Degrees?
- What should I set a thermostat’s Zone Controller configuration to?
- What should I set Fan Purge Cycle to?
- What should I set Damper Type to?
- What should I set Reheat Type to?
- What should I set Notification Settings to?
- How to hide a section within an article.
- How can I Delete a Thermostat from a site?
- How do I delete a Wired Temperature Sensor or PEARL Economizer Controller?
- How can I Replace a Thermostat?
- Show all articles ( 18 ) Collapse Articles
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Networking
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- How do I install a Pelican cellular gateway?
- How do I replace a Pelican Cellular gateway with a Pelican Ethernet gateway?
- Can I set a Pelican gateway for a static IP address?
- Do I need a Public IP address for a Pelican gateway?
- Does a Pelican gateway use a DHCP or static IP address?
- Does a Pelican gateway use Inbound firewall ports?
- How do I change a Pelican gateway from static back to DHCP?
- How do I install a Pelican Ethernet gateway?
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PEARL
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Zone Coordinator
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- Why won’t my zone controller connect?
- What do the lights on the zone controller indicate? - not done
- What does the light on a zone controller's antenna indicate? - not done
- Why is a zone controller unreachable? - not done
- What do the zone controller lights indicate? - not done
- What do the zone controller's antenna lights indicate? - not done
- Zone Controller Dehumidify Sequences
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- What do the lights on the zone controller indicate? - not done
- TS Thermostat Symbols
- What do the zone controller's antenna lights indicate? - not done
- What do the zone controller lights indicate? - not done
- What does the light on a zone controller's antenna indicate? - not done
- TC Thermostat Symbols
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- How does Pelican control a parallel fan powered box during a heating cycle?
- How does Pelican control a series fan powered box during a heating cycle?
- How does Pelican control a zone box during a heating cycle?
- How does Pelican control a parallel fan powered box during a cooling cycle?
- How does Pelican control a series fan powered box during a cooling cycle?
- How does Pelican control a zone box during a cooling cycle?
- How does Pelican control a parallel fan powered box during a ventilation cycle?
- How does Pelican control a series fan powered box during a ventilation cycle?
- How does Pelican control a zone box during a ventilation cycle?
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Power Control
- Articles coming soon
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Sensors
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OpenAPI
How do I adjust my CO2 ventilation configuration?
Thermostat Configuration
The CO2 Ventilation configuration is found under a Thermostat Configuration page. This configuration defines when the thermostat will begin to increase the ventilation rate.
This is not the same as setting a temperature set point. A temperature set point sets a target. The CO2 Ventilation configuration tells the thermostat when to begin to increase the ventilation rates because the room is now occupied by the number of people that require more ventilation to be supplied into the room.
Because the CO2 Ventilation configuration tells Pelican when to begin to ventilate more, we recommend leaving the setting at its default of 800PPM. This means that as the CO2 levels rise to 800PPM, Pelican will begin to increase the outside damper position in anticipation of people entering the room. If the CO2 level in the room continues to rise, Pelican will continue to increase the ventilation rate until either the configured Maximum Ventilation Position is met or the damper is at 100%; whichever occurs first.
Why does Pelican recommend setting CO2 Ventilation to 800PPM?
It is common industry practice that if the CO2 levels in a room reach 1000PPM, the ventilation rate should be at a rate that helps keep the room at or below 1000PPM. Many vendors of ventilation controllers have two ventilation rate settings: the rate for when the CO2 level is below 1000PPM and the rate for when the CO2 level is above 1000PPM. Based on our data, Pelican has found that two ventilation rate settings does not provide the best approach to properly ventilating a room.
If the goal is to keep CO2 levels at or below 1000PPM, the ventilation system should begin to provide more ventilation as the CO2 levels rise, in response to more people enter the room, instead of being too late because the system waited until the CO2 levels were already at 1000 PPM.
Because of our theories, Pelican designed their system to dynamically adjust the ventilation rate as the CO2 levels rise. By setting the CO2 Ventilation to 800PPM, it allows Pelican to providing additional ventilation as people enter the room. This has shown to maintain better indoor air quality and energy efficiency in relation to the number of people in a room.
Adjusting CO2 Thresholds:
1. On your Pelican App, select Admin either at the bottom of the app or in the upper right hand corner.
2. Select Thermostat Configuration and find the thermostat you want to adjust the CO2 Ventilation for.
3. Under that thermostat’s configuration screen, scroll to the section labeled Temperature Settings and look for CO2 Ventilation.
4. The default CO2 Threshold is 800ppm. In the box to the right of CO2 Ventilation you can adjust the CO2 threshold setting between 400ppm and 2000ppm.
5. Once set, hit the back button in the upper left hand corner of your app and the new CO2 threshold setting will be pushed to that room’s thermostat.