What do I set Heat Needs Fan to?
What do I set Heat Needs Fan to? This configuration tells your Pelican thermostat if it needs to enable the supply fan during a heating cycle. Some HVAC units require the thermostat to enable the supply fan during a heating cycle, while other units have their own internal timers and/or temperature sensors. Units with their […]
How many Heat Stages do I select for a thermostat?
How many Heat Stages do I select for a thermostat? Select the number of primary Heat Stages the thermostat directly controls. What are the configuration options? 1: The thermostat enables (1) primary heating sources. 2: The thermostat enables (2) primary heating sources. What are Primary versus Secondary heating sources? Primary are the main heating sources. […]
How many Fan Stages do I select for a thermostat?
How many Fan Stages do I select for a thermostat? This will depend on how many fan stages the thermostat is directly controlling. What are the configuration options? 1 (default): One fan stage tells the thermostat to use (G) to enable the supply fan. 2: Two fan stages tells the thermostat to use (G) for […]
How many Cool Stages do I select for a thermostat?
How many Cool Stages do I select for a thermostat? Select the number of primary Cooling Stages the thermostat directly controls. What are the configuration options? 1: The thermostat enables (1) primary cooling sources. 2: The thermostat enables (2) primary cooling sources. What are Primary versus Secondary cooling sources? Primary are the main cooling sources. […]
How do I control a dual fuel Heat Pump?
How do I control a dual fuel Heat Pump? Provide Low Supply Temperature Notification This configuration can be set in the Pelican Web-App > Admin > Thermostat Configuration > ‘select any thermostat‘ > Input Sensor > Function: Supply Temperature > Cool Safe Range. The Cool Safe Range tells the thermostat that if the thermostat is […]
How do I adjust how long a thermostat keeps the fan enabled after a heating or cooling cycle?
How do I adjust how long a thermostat keeps the fan enabled after a heating or cooling cycle? This configuration is only settable by Pelican Technical Support. Fan Purge Cycle is used to adjust how long a thermostat keeps the fan enabled after a heating and cooling cycle. A Purge Cycle is used to push […]
How does Pelican assist with freeze prevention?
How does Pelican assist with freeze prevention? What does Pelican do to assist in freeze prevention? This depends on what Pelican devices are installed to control your HVAC unit. Below are a few examples. If one of them does not match what you are looking for OR if you have more questions, contact Pelican Technical […]
How do I hide a thermostat on the app?
How do I hide a thermostat on the app? You must be an Admin or have User Full Access rights to hide a thermostat. Hiding a thermostat. Select Admin. Select Thermostat Configuration. Find and select the thermostat you want to hide. Select the group the thermostat is in an click “Add New Group”. Name the […]
Can I disable the thermostat’s internal temperature sensor?
Can I disable the thermostat’s internal temperature sensor? If a remote temperature sensor is connected, yes. Navigate to Admin -> Thermostat Configuration -> Click on the thermostat. In the Temperature Settings block, change Temp Sensor to Disabled.
Can I disable or lock a thermostat’s Fan Button?
Can I disable or lock a thermostat’s Fan Button? Yes, but only technical support can adjust this configuration. What are the Disable Fan Button configuration options? No (default): keeps the thermostat’s fan button active. Yes: de-activates the thermostat’s fan button and removes the Fan status from the thermostat’s display. When is it common to disable […]