How do I control a dual fuel Heat Pump?

How do I control a dual fuel Heat Pump? Provide Low Supply Temperature Notification This configuration can be set in the Pelican Web-App > Admin > Thermostat Configuration > ‘select any thermostat‘ > Input Sensor > Function: Supply Temperature > Cool Safe Range. The Cool Safe Range tells the thermostat that if the thermostat is […]

How does Pelican assist with freeze prevention?

How does Pelican assist with freeze prevention? What does Pelican do to assist in freeze prevention? This depends on what Pelican devices are installed to control your HVAC unit. Below are a few examples. If one of them does not match what you are looking for OR if you have more questions, contact Pelican Technical […]

How do I hide a thermostat on the app?

How do I hide a thermostat on the app? You must be an Admin or have User Full Access rights to hide a thermostat. Hiding a thermostat. Select Admin. Select Thermostat Configuration. Find and select the thermostat you want to hide. Select the group the thermostat is in an click “Add New Group”. Name the […]

Can I disable the thermostat’s internal temperature sensor?

Can I disable the thermostat’s internal temperature sensor? If a remote temperature sensor is connected, yes. Navigate to Admin -> Thermostat Configuration -> Click on the thermostat. In the Temperature Settings block, change Temp Sensor to Disabled.

Can I disable or lock a thermostat’s Fan Button?

Can I disable or lock a thermostat’s Fan Button? Yes, but only technical support can adjust this configuration. What are the Disable Fan Button configuration options? No (default): keeps the thermostat’s fan button active. Yes: de-activates the thermostat’s fan button and removes the Fan status from the thermostat’s display. When is it common to disable […]

Can I “lock-out” compressors based on an outdoor temperature?

Can I “lock-out” compressors based on an outdoor temperature? Yes. Each Pelican thermostat has a configuration called Compressor Lockout*. You can use this configuration to prevent the thermostat from enabling the compressors once the outside temperature is below a configured value. *Note: The Compressor Lockout configuration is only available if your Pelican Solution has an […]

Can a Pelican thermostat control a multiple fan speeds?

Can a Pelican thermostat control multiple fan speeds? There are two scenarios for multiple fan speed control. Two Fixed Fan Speeds (High and Low): Pelican has found that controlling just the Low and High fan speeds provides all the control needed to maintain a proper room temperature and manage fan noise. Here are the configuration options: […]

Can a Pelican thermostat control a two-position actuator?

Can a Pelican thermostat control a floating actuator? Yes. There are three scenarios where a two-position actuator can be controlled by Pelican thermostat: Two-Position heating and/or cooling valve control for an Air Handler. Note: This configuration is only able to be enabled by Pelican technical support. For Hot Water or Steam Floating Valve Control: Wire the […]

Can a Pelican thermostat control a floating actuator?

Can a Pelican thermostat control a floating actuator? Yes. There are three scenarios where a floating actuator can be controlled by Pelican thermostat: Floating a heating and/or cooling valve control for an Air Handler. Note: This configuration is only able to be enabled by Pelican technical support. For Hot Water or Steam Floating Valve Control: Wire […]