Demand Control Attributes

Categories: OpenAPI Thermostat API Demand Control Attributes UPDATED Pelican thermostats use a variety of inputs to determine when to initiate or end heating, cooling, or fan cycles. In certain cases, it may be desirable to prevent these cycles based on external factors, such as during real-time peak electrical demand events. Demand management can be enabled […]

Requests & Responses

Categories: OpenAPI Introduction Requests & Responses UPDATED ​Pelican Wireless Systems provides a comprehensive API for interacting with their devices and services. Understanding how to properly structure requests and interpret responses is crucial for effective integration. Below is an overview of the request and response mechanisms within the Pelican API.​ Requests All API requests must be […]

Getting Started

Categories: OpenAPI Introduction Getting Started UPDATED The Pelican OpenAPI provides a powerful and flexible way to integrate Pelican devices into your own applications. With real-time access to device data and settings, you can extend the functionality of your Pelican Solution beyond the built-in interface, enabling advanced automation, monitoring, and system control. What is the Pelican […]

Understanding Low Battery Notifications for Pelican Devices

Categories: Pelican Connect app Notifications Understanding Low Battery Notifications for Pelican Devices Pelican devices generate a low battery notification when the battery voltage drops below a critical threshold. This alert ensures that you replace the battery before it impacts device functionality, preventing disruptions in your HVAC system’s performance. When is a Low Battery Notification Triggered? […]

Understanding the “Door or Window Has Been Left Open” Notification​

Categories: Pelican Connect app Notifications Understanding the “Door or Window Has Been Left Open” Notification A “Door or Window Has Been Left Open” notification is generated when a door/window equipped with a Pelican Wireless PRX1 sensor remains open for a duration that exceeds a predefined threshold. This alert helps maintain energy efficiency and ensures optimal […]

Understanding an “Economizer Position Failure” Notification

Categories: Pelican Connect app Notifications Understanding an “Economizer Position Failure” Notification An “Economizer Position Failure” notification indicates that the economizer damper is not responding as expected to Pelican control signals. The economizer is a critical component that improves energy efficiency by using outdoor air to cool a building when conditions allow and ensures minimum ventilation […]

Understanding a “Heat Failure” Notification

Categories: Pelican Connect app Notifications Understanding a “Heat Failure” Notification A “Heat Failure” notification indicates that your HVAC system is unable to meet the heating demand requested by the thermostat. This means your thermostat has requested for your heating system to be turned on but your equipment is not effectively increasing the room temperature as […]

TC Thermostat Symbols

Categories: TS Thermostat Troubleshooting TC Thermostat Symbols TC1, TC2, TC3, and TC4 thermostats display symbols in the upper-right corner to indicate status updates and troubleshooting information. Below is a guide to understanding these symbols: Symbol Meaning & Recommended Action (No Internet) Connected to the Pelican Wireless Mesh Network but cannot reach the internet. ✅ Check […]