Requests & Responses
Categories: OpenAPI Introduction Requests & Responses UPDATED Pelican Wireless Systems provides a comprehensive API for interacting with their devices and services. Understanding how to properly structure requests and interpret responses is crucial for effective integration. Below is an overview of the request and response mechanisms within the Pelican API. Requests All API requests must be […]
Getting Started
Categories: OpenAPI Introduction Getting Started UPDATED The Pelican OpenAPI provides a powerful and flexible way to integrate Pelican devices into your own applications. With real-time access to device data and settings, you can extend the functionality of your Pelican Solution beyond the built-in interface, enabling advanced automation, monitoring, and system control. What is the Pelican […]
Understanding Low Battery Notifications for Pelican Devices
Categories: Pelican Connect app Notifications Understanding Low Battery Notifications for Pelican Devices Pelican devices generate a low battery notification when the battery voltage drops below a critical threshold. This alert ensures that you replace the battery before it impacts device functionality, preventing disruptions in your HVAC system’s performance. When is a Low Battery Notification Triggered? […]
Understanding the “Door or Window Has Been Left Open” Notification
Categories: Pelican Connect app Notifications Understanding the “Door or Window Has Been Left Open” Notification A “Door or Window Has Been Left Open” notification is generated when a door/window equipped with a Pelican Wireless PRX1 sensor remains open for a duration that exceeds a predefined threshold. This alert helps maintain energy efficiency and ensures optimal […]
Understanding an “Economizer Position Failure” Notification
Categories: Pelican Connect app Notifications Understanding an “Economizer Position Failure” Notification An “Economizer Position Failure” notification indicates that the economizer damper is not responding as expected to Pelican control signals. The economizer is a critical component that improves energy efficiency by using outdoor air to cool a building when conditions allow and ensures minimum ventilation […]
Understanding a “Heat Failure” Notification
Categories: Pelican Connect app Notifications Understanding a “Heat Failure” Notification A “Heat Failure” notification indicates that your HVAC system is unable to meet the heating demand requested by the thermostat. This means your thermostat has requested for your heating system to be turned on but your equipment is not effectively increasing the room temperature as […]
TC Thermostat Symbols
Categories: TS Thermostat Troubleshooting TC Thermostat Symbols TC1, TC2, TC3, and TC4 thermostats display symbols in the upper-right corner to indicate status updates and troubleshooting information. Below is a guide to understanding these symbols: Symbol Meaning & Recommended Action (No Internet) Connected to the Pelican Wireless Mesh Network but cannot reach the internet. ✅ Check […]
Thermostat Notification Configurations
Categories: Thermostat Configuration Customizing Thermostat Notifications The Pelican system offers customizable thermostat notification sensitivity settings, allowing you to fine-tune the frequency and type of alerts to meet your specific needs. By adjusting these settings, you can optimize how the system responds to environmental changes or potential mechanical issues, ensuring timely and relevant alerts while avoiding […]
Building Static Control
Categories: Zone Coordinator Sequence of Operation Building Static Control Building Static Control systems play a critical role in maintaining proper air pressure within a building. To understand how they work and how they benefit your space, it helps to start by considering the building as a sealed chamber and think about the airflows affecting it. […]