How do I view my LTE Gateway Subscription Receipt?
How do I view my LTE Gateway Subscription Receipt? You must have an LTE Gateway Subscription Subscription Management Log into MySites. Select Admin. LTE Gateways. LTE Gateway Subscription Management Note: Sites are grouped by Credit Card on file. View Past Payments: Here you can view and print previous bills. At the top left of the receipt […]
What do the colors mean on the Network Map?
What do the colors mean on the Network Map? The network map is only viewable by Admins. Line Visibility on the Network Map Checkboxes at the top of the Network Map allow you to show/hide network connection lines on the map. This provides for ease of use when arranging icons and for network troubleshooting. A […]
What are the restart reasons?
What are the restart reasons? Restart Reasons on the Network Map Start Reason Description Uptime PowerOnReset Power was removed from the device and then restored. Elapsed time since power was restored BrownOutReset Power to the device dipped below usable levels but did not completely go away. Elapsed time since good power was restored Reboot Pelican […]
Site Attributes
Site API Site information includes attributes used by the entire installed site. Site – Object Attributes Attribute names are not case sensitive. Attribute values are case sensitive. Name Values Settable Description altName String Yes Alternate site identifier (Displayed in MySites). kwhCost Decimal Number Yes Average cost of a kilowatt hour for the site. OpenADREventEnd ISO […]
What are the Humidity Control Modes in a Thermostat?
What are the Humidity Control Modes in a Thermostat? Control Mode: These options set the humidity control sequence. None: The thermostat tracks real-time and historical room relative humidity levels, but is not controlling to a relative humidity set point. Humidify: The thermostat is controlling a humidifier. If the room’s relative humidity drops below the thermostat’s humidity set point, the thermostat will energize (G) and (Hu) […]
Touch Thermostat User Interface
Touch Thermostat: User Interface Using Your Touch Thermostat The Pelican Touch Thermostat is fully touch capable. Each screen is designed to provide you with clear information about your room, while also providing you with an easy to user interface. The Main Screen Notification Icons: If your thermostat detects an issue, it will provide you with […]
How do I delete a Wired Temperature Sensor or PEARL Economizer Controller?
How do I delete a Wired Temperature Sensor or PEARL Economizer Controller? Wired Temperature Sensors and PEARL Economizer Controllers that are no longer in use need to be deleted from the configuration of the thermostat they were connected to. Make sure the device you want to delete has been disconnected from the thermostat. You will […]
How can I Delete a Thermostat from a site?
How can I Delete a Thermostat from a site? Navigate to Thermostat Configuration for the thermostat you want to delete. Pelican devices which have been replaced or removed from your site need to be deleted from your Pelican Site Manager. Most devices can be deleted by an administrator by navigating to the device’s configuration page […]