How can I Replace a Thermostat?
How can I Replace a Thermostat? Install the new thermostat, but do not configure it The replace feature described below will automatically copy the Name, Configuration, and History to the newly installed thermostat. Navigate to Thermostat Configuration for the OLD thermostat you want to replace. Pelican devices which have been replaced need to be deleted […]
Zone Controller Dehumidify Sequences
Categories: Zone Coordinator Zone Controller Zone Controller Dehumidify Sequences Must have the latest software version in the zone contorller for these sequences to be available. Cool+Heat: Zone Controller Configuration: Humidity Settings: On Control Mode: Cool + Heat Target Supply: (set to temp to target by staging or modulating heat) Cool Stages: (set to number of […]
TS Series Thermostats – End of Production
What does end-of-production of the TS thermostat mean? We will be ending the production of the TS thermostats on March 31, 2024. This allows us to focus production efforts and our solution offering around the already successful and forward-thinking TC thermostat series. Will my TS thermostats still work, receive updates, and be provided support? ABSOLUTELY! […]
How Can I Cancel My LTE Gateway Subscription?
How Can I Cancel My LTE Gateway Subscription? You must have an LTE Gateway Subscription and be an Admin at the Site Cancel LTE Subscription Log into the site the LTE gateway is installed at. Click Admin -> Site Settings Click Gateways Delete the LTE gateway from the site Billing and service will be stopped […]
How do I change my LTE Subscription Email Address?
How do I change my LTE Subscription Email Address? You must have an LTE Gateway Subscription Subscription Management Log into MySites. Select Admin. LTE Gateways. Re-assign The LTE Gateway To A Different Email Address Note: Sites are grouped by Credit Card on file. Change Account Email: Here you can re-assign the LTE gateway to a different […]
Complex Passwords and Two-Factor Authentication (TFA) in Pelican
Categories: Admin User Management Complex Passwords and Two-Factor Authentication (TFA) in Pelican Protecting user accounts and data on your Pelican site is crucial. Implementing Complex Passwords and Two-Factor Authentication (TFA) enhances security by requiring multiple layers of authentication. This guide walks you through enabling Text Message Two-Factor Authentication (TFA) and enforcing Complex Passwords in the […]