Add to Smartphone Home Screen – iPhone

Add to Smartphone Home Screen – iPhone 1. Open your Apple Safari Browser app on your smartphone. 2. Enter your Pelican web-app’s address in top the address bar (URL) of your browser window. Your web-app’s site address will begin with a unique identifier and end with (name).officeclimatecontrol.net. 3. Login to your Pelican Web-App. Type in […]

Add to Smartphone Home Screen – Android​

Add to Smartphone Home Screen – Android 1. Open your Chrome Browser app on your smartphone. 2. Enter your Pelican web-app’s address in top the address bar (URL) of your browser window. Your web-app’s site address will begin with a unique identifier and end with (name).officeclimatecontrol.net. 3. Login to your Pelican Web-App. Type in your […]

I forgot my password.

I forgot my password. 1. Navigate your browser to your Pelican site (web-app) Note: Make sure you are at your individual Pelican site and NOT the MySite’s login page. You cannot reset your password from MySites. 2. Select “Forgot Password”. 3. In the Forgot Password prompt, type in the Email Address you use to login […]

How do I reset my password?

How do I reset my password? 1. Navigate your browser to your Pelican site (web-app) Note: Make sure you are at your individual Pelican site and NOT the MySite’s login page. You cannot reset your password from MySites. 2. Select “Forgot Password”. 3. In the Forgot Password prompt, type in the Email Address you use […]

What do different room status mean?​

What do different room status mean? This sections shows the different Room Status indications you might see next to thermostats under a Group section of the Pelican web-app. These indications are to help you quickly understand how your rooms are operating and to confirm they are running as expected. Cool Running (blue) Indicates that your […]

How do I get to a thermostat’s climate control page?

How do I get to a thermostat’s climate control page? Room thermostats are either grouped into unique sections (done when configuring the thermostats) or left in the default group called Climate Control. Select one of the groups to find the thermostats under that section of your climate management app. Once in a group, you will […]

How do I navigate the main page? – not done

How do I navigate the main page? NEED TO ADD ALL THE LINKS! The Main Page What is viewable on your app automatically adjusts based on the Access Rights, type of devices, and the way your Pelican devices were organized. Below is a representation of a common Pelican App’s Main Screen: Groups/Rooms/Thermostats Rooms are grouped in […]

How do I get to MySites?

How do I get to MySites? MySites is used by customers who access multiple Pelican Sites. MySites versus an Individual Pelican Site MySites is a portal where you will see and be able to navigate between all the individual Pelican sites you have access to. Individual Pelican Sites are where you manage the climate at […]