LTG Gateway Cellular Service
Categories: Pelican Connect app Features LTG Gateway Cellular Service For customers with locations utilizing Pelican LTE Cellular Gateways for connectivity. The Manage Cellular Service feature in MySites allows you to: Key Features: Monitor Gateways: Quickly identify which sites are using LTE cellular gateways. Check Status: View the operational status of each gateway to ensure they are […]
Multi-Site Subscription Management
Categories: Pelican Connect app Features Multi-Site Subscription Management For customers utilizing optional Standard or Enhanced subscriptions across multiple sites, the MySites Subscription Management portal simplifies subscription administration. Providing a centralized platform to organize, manage, and pay for multi-site subscriptions effortlessly. Key Features: Centralized Organization: Manage subscriptions for all your sites in one convenient portal. Flexible Timeframes: Set and adjust […]
Global Shared Schedules
Categories: Pelican Connect app Features Global Shared Schedules The MySites Shared Schedule feature serves as an area to create master schedules which can be shared across selected Pelican Sites. These centralized schedules can then be applied to Pelican Thermostat within those individual sites, providing consistent and efficient climate control across multiple locations. Key Features: Centralized Management: Create a […]
Share Site Access
Categories: Pelican Connect app Features Share Site Access When managing multiple Pelican sites, you may want to quickly share site access with others in your organization. The Share My Sites feature makes this simple by allowing you to provide other users with access to all your sites through an intuitive user management portal. Key Features: Quick Site […]
I cannot log into my account. What should I do?
Categories: Pelican Connect app Troubleshooting I cannot log into my account. What should I do? Whenever you are prompted to log into your Pelican Connect app you will want to enter your email address and either your permanent password or use the temporary password sent when your email was added to the site. If you […]
How can I Replace a Thermostat?
How can I Replace a Thermostat? Install the new thermostat, but do not configure it The replace feature described below will automatically copy the Name, Configuration, and History to the newly installed thermostat. Navigate to Thermostat Configuration for the OLD thermostat you want to replace. Pelican devices which have been replaced need to be deleted […]