How do I delete a gateway from my site?

How do I delete a gateway from my site? You must be an Admin of the site to delete a gateway. STOP AND READ! Only delete a gateway from an existing site if the new (replacement) gateway has already been added to the site. If you need further assistance or you need to merge two […]

How do I add an additional gateway to my existing site?

How do I add an additional gateway to my existing site? You must be an Admin of the site to add a new gateway. STOP AND READ! You can only add a gateway to an existing site if the gateway has not already been setup for its own Pelican site. If you need further assistance […]

Why is my thermostat waiting?

Why is my thermostat waiting? A thermostat waiting is a standard function of the Pelican solution. Waiting means the thermostat has a heating, cooling, or ventilation request and is waiting to get confirmation from another Pelican device that the cycle is active.  Most commonly a thermostat is waiting to get confirmation from a Pelican zone […]

How do I set which Pelican zone controller a thermostats communicates to?

How do I set which Pelican zone controller a thermostats communicates to? Navigate to Thermostat Configuration: Select Admin on your Pelican App. Select Thermostat Configuration. Select the thermostat you need to configure. Configuring Thermostat: Under Thermostat Settings, select System Type. Set System Type to Zone Damper. A configuration named Zone Controller will appear. Select the […]

How does Pelican calculate Usage Graphs runtime, cost and energy?

How does Pelican calculate Usage Graphs runtime, cost and energy? Usage Graphs calculations: Each time a Pelican thermostat enables a heating or cooling cycle it records how long it had that cycle active. This run-time is converted into Kwh or Therm/BTU by multiplying the run-time with the thermostat’s configuration called Power Consumption. Once the energy […]

What is the difference between 0% versus Disabled weighted remote sensor averaging?

What is the difference between 0% versus Disabled weighted remote sensor averaging? Setting a weight to ‘0%’: This tells the primary thermostat to NOT use that temperature reading unless the other sensor(s) fail. If the other sensors fail, the primary thermostat will automatically switch to using the sensor set to 0% as its primary temperature […]

How does a PEARL control a Variable Speed Fan (VFD)?

How does a PEARL control a Variable Speed Fan (VFD)? The Pelican PEARL: A Pelican PEARL can set up to five (5) fan speeds. The speed the fan will be at changes based on the configurations set in the PEARL and how many stages of heating or cooling are active or if just the fan […]

How does Pelican calculate outdoor enthalpy levels?

How does Pelican calculate outdoor enthalpy levels? Enthalpy Calculation: Pelican devices used to control an outdoor damper as an economizer will use its local outdoor air temperature dry-bulb reading, in combination with Internet provided area code outdoor air saturation (humidity) and barometric pressure levels to calculate enthalpy levels. How does a device know the area […]

How do I add a PEARL to a thermostats?

How do I add a PEARL to a thermostats? Installing a PEARL. All Pelican thermostats are compatible with the PEARL controller. Follow the PEARL installation instructions for more information on how to add a PEARL to a Pelican Thermostat. Click Here to Learn More

Does the PEARL meet California Title 24 Regulations?

Does the PEARL meet California Title 24 Regulations? Yes. Economizer Regulations – Required Section 120.2(i) Economizer Fault Detection and Diagnostics (FDD) When installed correctly, the PEARL provides all the alerts for Fault Detection and Diagnostic regulations. Economizer Regulations – Prescriptive Section 140.4(e): Economizers. When installed correctly, the PEARL provides all the economizer controller sequence of […]