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Pelican Knowledge Base

How can we help?

Getting Started

Getting Started

5

Bookmark & Add to Home Screen

Add Home Screen Icon – Smartphone
Add Home Screen Icon – Tablet
Bookmark Web-App – Computer
How do I create a New Pelican Site (web-app)?

New Site Setup

What should I set site type to?

App Basics

15

Navigating a Pelican Web-App

MySites Portal

Can I share my site access?
How do I create a MySites?
How do I get to MySites?
How do I share MySite access?
What is MySites?

Navigating the App

How are rooms organized in a group?
How do I get to a room’ climate control page?
How do I navigate the main page?
What do different room status mean?
What is on a room’s climate control page?
What is the admin section?

Signing In

How do I reset my password?
How do I sign into my app?
I forgot my password.

General HVAC

12

HVAC Equipment

What is a purge cycle?
What is the difference between conventional and heat pump?

Ventilation and Economizer

What is an economizer low limited mixed air temperature?
What is an ERV/HRV?
What is Enthalpy?

Actuators

What is a floating actuator?

Zoning

What are Dual Duct Variable Air Volume (DD-VAV) systems?
What are Mixing Box Constant Volume (MB-CV) systems?
What are Parallel Fan Powered Variable Air Volume (PFB-VAV) systems?
What are Series Fan Powered Variable Air Volume (SFB-VAV) systems?
What is a VAV (Variable Air Volume) system?
What is a VVT (Variable Temperature and Air Volume) system?

Climate Management

85

Temperature Management

How do I adjust a room temperature?
How do I lock and unlock a thermostat’s keypad?
How do I turn off all thermostats?
How do I turn OFF cooling?
How do I turn OFF heating?
How do I turn OFF the fan?
How do I turn ON cooling?
How do I turn ON heating?
How do I turn ON the fan?
Reading History Graphs
What does cool running mean?
What does economizer active mean?
What does fan AUTO mean?
What does fan running mean?
What does heat running mean?
What does space satisfied mean?
What does system AUTO mean?
What does waiting mean?

Schedule Management

Can I schedule the thermostat to set its cool setpoint beyond the cool range?
Can I schedule the thermostat to set its heat setpoint beyond the heat range?
Can I schedule when Fan Circulation Minutes is active?
Drag and Dropping Events on the Scheduled Dashboard
How do I choose which days my site is on vacation?
How do I copy an existing shared schedule?
How do I create limited set-point override periods?
How do I create shared schedules?
How do I delete an existing shared schedule?
How do I edit a shared schedule?
How do I make a copy of a shared schedule?
How do I make a delete a shared schedule?
How do I rename a shared schedule?
How do I rename an existing shared schedule?
How do I schedule an event for a single room?
How do I schedule events for multiple rooms?
How do I schedules with occupancy sensors?
How do I set an individual room schedule?
How do I share schedules between multiple rooms?
How do I share schedules between multiple rooms?
How to I remove one or more rooms from vacation mode, but keep the remaining stats in vacation mode?
What are scheduled outside ventilation settings?
What are the different schedule Repeat options?
What is a scheduled unoccupied setback?
What is optimum start?
Why did cool start running on its own?
Why did heat start running on its own?
Why is cool running before the schedule starts?
Why is heat running before the schedule starts?

Humidity Management

How do I adjust my humidity settings?
What are normal humidity levels?
What does dehumidifying mean?
What does humidifying mean?
Where is the humidity sensor?

Ventilation Management

Directions On Maintaining Proper Ventilation Rates: COVID-19
Do ventilation rates adjust based on fan speed?
How do I adjust a room’s CO2 threshold?
How do I commission to ventilation requirements?
How do I disable my entire site’s ventilation in an emergency?
What are CO2 levels?
What does the Outside Ventilation setting do?